Howard Elias, Author at InFocus Blog | Dell Technologies Services

Our Digital Future: Black Mirror—or Progress for Humanity?

By Howard Elias September 30, 2019

Have you seen the Netflix show Black Mirror? It’s a British sci-fi series that’s become quite a global phenomenon, depicting a near-future where “humanity’s greatest innovations and darkest instincts collide.” Each suspenseful episode creates uneasiness, and even paranoia, about... READ MORE

Innovation/Emerging

The Time for Cities to Get Smart Is Now

By Howard Elias January 21, 2019

Unprecedented urbanization is compelling cities to fundamentally reimagine and transform for the future – and fast. According to the 2018 Revision of World Urbanization Prospects, roughly half of the world’s population lives in cities today and that figure is expected to increase... READ MORE

Service Excellence

When Talent and Technology Combine

By Howard Elias June 20, 2018

At Dell, we have a clear purpose—to create technologies that drive human progress. Every day we see our purpose come to life in the powerful stories of our customers and partners who use technology to solve big problems and... READ MORE

Service Excellence

Bask Iyer Named to CIO Hall of Fame

By Howard Elias May 2, 2017

On May 1, 2017, Dell and VMware CIO, Bask Iyer, was named a 2017 inductee into the CIO Hall of Fame by IDG’s CIO. This prestigious honor is bestowed upon a select group of outstanding IT executives and visionaries... READ MORE

Service Excellence

The Key to a Best-in-class Customer Service Experience

By Howard Elias September 29, 2016

Along with the other members of the executive team, I spend a great deal of time talking with our customers and partners about the future of Dell and Dell EMC and they clearly understand the value we will bring... READ MORE