Jen Felch

Jen Felch


Senior Vice President, Dell Digital’s Office of the CIO

As a leader within Dell Digital’s Office of the CIO, Jen Felch drives the strategy, delivery and operations for Dell’s corporate functions, the order and supply chain management systems that process and fulfill millions of global customer orders annually. She leads the Business Architecture Office, which advances Dell’s strategic, cross-functional business and digital transformation initiatives. She also manages Dell Digital team’s portfolio governance and vendor management organizations.

Together, Felch and the Office of the CIO, are advancing Dell’s digital transformation using the Dell Digital Way, a simplified and innovative approach to quickly introducing new products and capabilities that provide Dell with an unrivaled competitive edge.

An industry veteran, Felch dramatically improved the order experience for businesses throughout Dell and held several global business architecture, supply chain and factory operations roles. Prior to joining Dell, she held a variety of engineering and leadership roles at Boeing, Parametric Technology Corporation (PTC), and successful software startups.

Felch has a Bachelor's and Master's degree in Mechanical Engineering from MIT and is an alumnus of the Leaders for Global Operations Program at MIT, where she earned her MBA and an MS in Computer Science.