John Moody – InFocus Blog | Dell EMC Services https://infocus.dellemc.com DELL EMC Global Services Blog Thu, 13 Dec 2018 11:38:05 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.7 How PC as a Service Could Change Your IT Life https://infocus.dellemc.com/john_moody/how-pc-as-a-service-could-change-your-it-life/ https://infocus.dellemc.com/john_moody/how-pc-as-a-service-could-change-your-it-life/#respond Mon, 27 Aug 2018 15:55:14 +0000 https://infocus.dellemc.com/?p=35971 As an IT manager, you are constantly pulled in multiple directions, trying to balance the day-to-day responsibilities of PC lifecycle management with the growing need to drive more strategic IT priorities. What if I told you that you could spend significantly less time “running the business” and more of your organizations’ time focused on “transforming […]

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As an IT manager, you are constantly pulled in multiple directions, trying to balance the day-to-day responsibilities of PC lifecycle management with the growing need to drive more strategic IT priorities.

What if I told you that you could spend significantly less time “running the business” and more of your organizations’ time focused on “transforming the business”? Dell’s PC as a Service (PCaaS), featuring exclusive tools and technology, could change your IT life. I’ll give you the full details on what this means, but first, let me share how we can do this.

Decades of Experience Deliver Complete Lifecycle Solutions

Dell has built its business on converting complex, expensive and cumbersome processes into standardized, scalable and repeatable processes to drive out inefficiencies and simplify the lives of IT Managers and the end users they support.

Leveraging decades of experience in delivering complete lifecycle solutions to the world’s largest customers, Dell developed PC as a Service (PCaaS), a modernized approach to PC management which combines the latest hardware, software, services (deployment, support and asset recovery), and financing into a single, predictable price per seat per month. We established a standardized and scalable solution, now available in 21 countries around the world, designed for the way you want and need to work – with more flexibility, predictability and accountability.

Two PC as a Service Offers, Endless Opportunities

The newest offer in the portfolio is PCaaS for Business, designed for medium and small business customers that need 20-300 units. It is fully configurable with options for 3 or 4 years of financing and provides your end users with the latest and greatest technology they want with a planned future refresh.

PC as a Service

 

PCaaS for Enterprise is designed for large organizations that need greater than 300 units. With larger, more complex roll outs, we saw the need for additional flexibility and support, addressing this with flexible financing options and a Services Delivery Manager who is the single point of contact for the life of the contract – this is an ideal solution.

With either offer, customers also have access to a set of technology and tools that will further simplify PC lifecycle management.

Technology and Tools with a Modern Approach

What used to take hours can be done in minutes. Dell and VMware have combined provisioning services to simplify PC deployment with unified endpoint management to support a wide variety of use cases – whether managing remote worker devices or corporate branch office PCs. Dell Provisioning for VMware Workspace ONE automates and expedites the PC provisioning process to yield an extremely low-touch deployment at a fraction of the cost and time of traditional deployments. By provisioning systems in the factory and shipping them straight to the customer, users are instantly productive from the first boot.

Visibility into PC Health at Your Fingertips

Dell and VMware have co-engineered Workspace ONE and Dell Client Command Suite so that you can manage all devices from one console and manage them at the firmware level in addition to the operating system (OS). IT can optimize power management for peak and off-peak times, get reports on battery and system health to reduce user downtime and data loss, and remotely manage the BIOS settings for increased security. Dell is the only PC manufacturer with this depth of visibility into PC health and status both above and below the OS. Just imagine the time you can save managing PCs this way.

The Best Time to Solve a Problem Is Before It Happens

SupportAssist1 is an automated proactive and predictive support technology that proactively checks the health of your system’s hardware and software. With ProSupport Plus with SupportAssist technology, often issues are detected before they result in an actual failure or outage.  When an issue is detected, automatic notifications and the necessary system information are sent to Dell for troubleshooting to begin. Dell will contact you with a resolution, preventing issues from becoming costly problems. In the event an issue does occur, such as with a hard drive, ProSupport Plus with SupportAssist technology can significantly reduce the time to resolve the hard drive failure, up to 92% less time to resolution, 11x faster than the competition2.

Empowering IT Experts through Online Self-Service

With TechDirect, you can manage your technology, train your staff and support your end users, with the click of a mouse or touch of the screen. Designed by our experts for yours, this self-service portal is conveniently available 24×7 to request support for in-warranty systems, direct every detail of your deployments and access training. TechDirect boosts your IT team’s productivity when supporting Dell EMC systems.

SupportAssist and TechDirect reduce disruptions and simplify PC lifecycle management.

Protect Your Organization from the Millions of Security Threats

There are more security threats with greater impact to businesses than ever before. And year after year, these threats grow, expand and represent a larger risk to our businesses in new ways. 95% of all breaches originate at device endpoints. Dell is ready to help you by offering an end-to-end portfolio of security solutions and services that help to assess, defend and prevent threats to all of your client data and devices and spans the entire spectrum of security needs for our customers – easily integrated into to your PCaaS solution.

Are You Ready for a Change? 

So whether you are considering 30 or 30,000 units, think about the impact PCaaS with the integration of VMware Workspace ONE and our technology and tools can have on your organization. We are committed to helping you reduce the overall time and effort to maintain the day-to-day activities and move you into a modernized approach to PC lifecycle management.

PC as a Service

Learn more about how Dell EMC consulting, deployment, integration, training and support services make it easier to enable people to work and collaborate securely, anywhere, on any device, to get digital business done. Contact your Dell EMC representative. 

If you have any questions, make sure to comment below.

1SupportAssist automatically detects and proactively alerts Dell to: operating system issues, software upgrades, driver updates and patches, malware, virus infected files, failures of hard drives, batteries, memory, internal cables, thermal sensors, heat sinks, fans, solid state drives and video cards. Not available on Linux, Microsoft RT, Windows 10S, Android, Ubuntu or Chrome based products. Predictive analysis failure detection includes hard drives, solid state drives, batteries and fans.
2Based on a Principled Technologies test report, “Spend Less Time and Effort Troubleshooting Laptop Hardware Failures” comparing ProSupport Plus to premium service offering of key competitors, dated April 2018. Testing commissioned by Dell, conducted in the United States. Actual results will vary. Full report is here.

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Dell EMC Services Named SI & Consulting Windows 10 Global Deployment Partner of the Year https://infocus.dellemc.com/john_moody/dell-emc-services-si-consulting-windows-10-global-deployment-partner-of-the-year/ https://infocus.dellemc.com/john_moody/dell-emc-services-si-consulting-windows-10-global-deployment-partner-of-the-year/#respond Fri, 03 Aug 2018 09:00:18 +0000 https://infocus.dellemc.com/?p=35907 Is Windows 10 part of your digital workplace strategy? We can help. Microsoft has named Dell EMC Services the “2018 SI & Consulting Windows 10 Global Deployment Partner of the Year.” The award was presented to Dell by the Microsoft One Commercial Partner (OCP) team at last month’s Microsoft Inspire.   2018 marks the 8th […]

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Is Windows 10 part of your digital workplace strategy? We can help.

Microsoft has named Dell EMC Services the “2018 SI & Consulting Windows 10 Global Deployment Partner of the Year.” The award was presented to Dell by the Microsoft One Commercial Partner (OCP) team at last month’s Microsoft Inspire.

Janet Chess, Aaron Whitley, Fouad Ketani, Julie Watkins, Victor Morales, Mark Cabot, Nagi Punyamurthula, Wade Parsons

 

2018 marks the 8th consecutive year that Microsoft has recognized Dell as its “Partner of the Year” for Windows deployment.  Dell also earned this year’s “FY18 US Marketing Top Commercial Windows 10 Deployment Partner” award from the US Microsoft 365 team.

Bill Clark, Phil Dakas, Margaret Arakawa, Chris Wright, Mark Cabot, Julie Watkins, Cyril Belikoff

 

The awards recognize Dell EMC Services as the #1 Global SI (Systems Integrator) for Windows 10—as well as the investments that Dell has made to make it easier for enterprises worldwide to deploy and migrate to Windows 10 and leverage the Microsoft 365-Modern Workplace.

Windows 10 is ready…  are you?

Windows 10 is the fastest-growing Windows operating system in history.

In today’s world, with security of utmost importance, Windows 10 is Microsoft’s most secure Client OS to-date. For example, the Windows 10 secure boot process ensures only approved firmware can be loaded and only approved apps started. Windows 10 also enables automatic encryption of data and multifactor authentication.

Since most breaches originate from the client device, enterprises cannot afford to wait to migrate to Windows 10.

If your organization hasn’t fully migrated to Windows 10, you’re not alone. But with the clock ticking down to January 14, 2020 when support for Windows 7 ends, now is a good time to investigate what Dell EMC Services can do as your Windows 10 solution provider.

Start with a big-picture Workforce Transformation strategy for how to best leverage Windows 10 as part of a cohesive digital workplace and end-user services plan.  We can help customize and integrate end-to-end Microsoft solutions into the existing environment and determine the right mix of on-premises, cloud, or hybrid deployment for Windows 10 and Office 365.

The Dell Client Deployment Assessment service evaluates current practices and recommends and develops an action plan for Windows 10 migration. If device renewal is part of the plan, the Dell ProDeploy Client Suite service provides expert configuration and installation, reducing deployment time for new client systems by up to 35 percent.[1]  With Dell PC as a Service, organizations can opt to combine hardware, software, lifecycle management and financing into one price for everything per-seat-per-month service.

What about WaaS?

With the new Windows as a Service (WaaS) OS upgrade model, Windows releases become incremental.  Updates are delivered in smaller packages more frequently—a couple of times a year, rather than in one big package every 3-5 years. Users and administrators get new features and capabilities faster—and IT can say goodbye to disruptive, large-scale Windows OS migrations.

While incremental updating is a routine event with over-the-counter software and mobile devices, WaaS will shift how IT manages its enterprise Windows environment.  To help IT organizations ease the transition to Windows 10 updates as an ongoing maintenance activity, we created Dell Windows as a Service. Developed with Microsoft and built on the Microsoft WaaS framework, this new managed service leverages Dell EMC’s global Windows expertise to help internal teams take a policy-based and programmatic approach to updates and get up to speed on everything from identifying applications for additional testing to handling pilot release and production rollouts.

Most secure Windows ever

Another new managed service: Dell Windows Defender Advanced Threat Protection Managed Service is designed to help IT organizations augment the strength of Windows Defender ATP in Windows 10. Dell security professionals apply a range of cybersecurity methodologies and solutions to help protect users, data, and IP. The service helps organizations prevent and detect cyberattacks, as well as provides specific guidance and support for investigating and responding to attacks and other malicious behaviors.

All-in with Windows 10

At Dell, we’re all in with Windows 10.  It’s why we migrated 100% of our own workforce to Windows 10 in 2017—and why we’re working with companies of all kinds to accelerate and ease migration to Microsoft 365 (integrating Windows10 Enterprise, Office 365 Suite and Enterprise Mobility + Security (EM+S)).

Learn more about how Dell EMC consulting, deployment, integration, training and support services make it easier to enable people to work and collaborate securely, anywhere, on any device, to get digital business done. Contact your Dell EMC representative. 

[1] May 2016 Principled Technologies Report commissioned by Dell EMC. Testing results extrapolated from a 10-system deployment to project time savings for larger deployment compared to in-house manual deployment. Actual results will vary.

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Why is PC as a Service (PCaaS) All the Hype? https://infocus.dellemc.com/john_moody/why-is-pc-as-a-service-all-the-hype/ https://infocus.dellemc.com/john_moody/why-is-pc-as-a-service-all-the-hype/#respond Thu, 19 Apr 2018 09:15:48 +0000 https://infocus.dellemc.com/?p=34947 Lots of buzz in the industry about “As a Service” models for procuring personal computing devices (PCs). It’s estimated that about 3-4% of PCs today are purchased as a service and predicted to shift to over 20% by 2020. (IDC MCS Study, Feb 2017) Every time you are tempted to react in the same old […]

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Lots of buzz in the industry about “As a Service” models for procuring personal computing devices (PCs). It’s estimated that about 3-4% of PCs today are purchased as a service and predicted to shift to over 20% by 2020. (IDC MCS Study, Feb 2017)

Every time you are tempted to react in the same old way, ask if you want to be a prisoner of the past or a pioneer of the future.                      – Deepak Chopra

 Rebooting the PC Lifecycle

The interest in as a service spans all sizes of businesses. But for our customers, it’s about a lot more than just a purchase option. It’s about how they can simplify the entire process of buying, managing, retiring and refreshing their PC assets – you might refer to this as rebooting the PC lifecycle. Throughout our history, Dell has won by commoditizing business models and processes, so this is a natural evolution that we can help our customers with. Dell PC as a Service (PCaaS) is designed to enable our customers to alleviate the burden and costs of procuring and managing PC’s by providing a flexible, technology-enabled solution in a predictable price per seat model.

So Why the Hype? Shift to Business Transformation

Are customers realizing actual savings when they move to a comprehensive lifecycle model? According to Forrester research and interviews with real customers, customers can save up to 25% with Dell PCaaS (Based on the Forrester® Dell Client solutions cost estimator tool commissioned by Dell and Intel. Estimated savings is calculated over 3 years and includes hardware, software, services and other resource adjustments.) How? By taking advantage of best-in-class lifecycle service options for deployment, management, support and asset return – all aimed to free up IT department resources and shift efforts from day to day PC maintenance to more strategic priorities for business transformation.

Components of a Successful “As a Service” Model

We have shaped our PCaaS offer around years of customer feedback and requirements and determined the optimal mix to include:

  • Maximum flexibility that makes it simple – choose the right hardware for each worker profile, and select the most efficient deployment, support level and asset return for your IT needs, with flexible terms and a financial model to adhere to the ebbs and flow of your business. Hardware + services + financing = Simple.
  • Suite of tools and management software options – ensure your assets are secured, your data is encrypted and your hardware is optimized and integrated with a support solution that is automated proactive and predictive. The result is reduced or eliminated disruption from outages and a workforce who can count on relevant technology to provide reliable performance and a worry free experience.
  • Predictable budgets and processes – ease the planning and management of PC lifecycles and at the same time, get a predictable price per seat per month for the life of the usage agreement.
  • A single point of contact for the entire contract – imagine having a Services Delivery Manager who prioritizes and is focused on YOUR end to end PC Lifecycle process, someone to help plan those more complicated solutions, someone to help coordinate with technology deployment and support managers, and someone to help locate and manage the return and refresh process so you get your assets turned around faster and new systems deployed easier with less disruption to your business – getting new technology into those end users hands, seamlessly.

  • Designed to meet all customer needs – the beauty of working with Dell is that we can help solve any customer challenge with our comprehensive PCaaS approach along with the unique ability to customize a broader solution. With Dell PCaaS, you can include a vast array of custom capabilities such as onsite personnel, service desk or remotely administered capabilities.

So if you are looking to reduce the cost and burden of managing the day to day PC lifecycle, looking for a complete offer that is flexible and simple or need more predictability…look no further. Dell PC as a Service might just be what you are looking for.

You can be on the forefront of the shift…it’s happening now so why wait?

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Will the Future of PC Deployment Crush Your IT Department? https://infocus.dellemc.com/john_moody/will-the-future-of-pc-deployment-crush-your-it-department/ https://infocus.dellemc.com/john_moody/will-the-future-of-pc-deployment-crush-your-it-department/#comments Tue, 31 Oct 2017 15:00:45 +0000 https://infocus.dellemc.com/?p=33033 While none of us have crystal balls, for obvious reasons, Dell does its best to predict the future when it comes to PCs. Innovation is always top of mind, as is a continuous focus on customers. What do we see? The PC market continues to grow for us and we have exciting things planned. Rich, […]

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While none of us have crystal balls, for obvious reasons, Dell does its best to predict the future when it comes to PCs. Innovation is always top of mind, as is a continuous focus on customers. What do we see? The PC market continues to grow for us and we have exciting things planned. Rich, immersive content for both work and play, dramatically changing workspaces, Win10 transition, and emerging areas of computing including AR, VR and AI are only a few trends that are top of mind in the PC industry.

For IT organizations, this means they will continue to deploy PCs to their employees who continue to be heavily reliant on them. Deploying PCs can certainly bury IT staff with many tasks – and more importantly, keep them from working on more strategic initiatives that will help propel the organization forward. In my post, I describe these time-devouring tasks; “Say goodbye to labor-intensive, hello to light-touch deployment for PCs”.

How can IT put PCs in the hands of their users without draining staff time and resources? IDC has put forth a deployment optimization model to help IT organizations understand how to deploy systems in less time, with fewer resources, and with better results. The model provides plenty for IT professionals to think about, including the wisdom of leaving some or all of the tasks to deployment experts who deploy PCs all day, every day.

IDC, as a webinar guest speaker, will share more about their view of the PC market, where it is headed, and best practices associated with their deployment optimization model. Hope you will join –and bring your questions with you as we look forward to an active discussion.


Webinar: Best practices to effectively and efficiently deploy PCs and other assets

Date/time: Recorded November 9, 2017


Speakers:

Rob Brothers, IDC, Program Vice President, Software and Hardware Support and Deployment Services

Jason Christensen, Dell EMC, Product Manager


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Accelerate Technology Adoption with Expert Deployment Designed for You [Webinar] https://infocus.dellemc.com/john_moody/accelerate-technology-adoption-expert-deployment-designed-recorded-webinar/ https://infocus.dellemc.com/john_moody/accelerate-technology-adoption-expert-deployment-designed-recorded-webinar/#respond Fri, 07 Jul 2017 09:00:38 +0000 https://infocus.dellemc.com/?p=31684 ProDeploy Enterprise Suite Webinar Thursday, July 20, 2017 11:00:00 AM EDT – 12:00:00 PM EDT   Need configuration, installation and integration for new systems? Our deployment experts and innovative tools can help. To make your IT investment as productive as possible, as quickly as possible, you need smart planning, bulletproof data migration, and high performance […]

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ProDeploy Enterprise Suite Webinar
Thursday, July 20, 2017 11:00:00 AM EDT – 12:00:00 PM EDT

 

Need configuration, installation and integration for new systems? Our deployment experts and innovative tools can help. To make your IT investment as productive as possible, as quickly as possible, you need smart planning, bulletproof data migration, and high performance reliability right out of the gate.

In this webinar, you will:

  • Gain an understanding of the full ProDeploy Enterprise Suite
  • Learn how companies can achieve 91% less IT effort with Dell EMC enterprise deployment services
  • Have the opportunity to engage and ask questions with Dell EMC team members

Register Now!


* Based on “Deploying New Dell Solutions with Dell Deployment Services”, a Principled Technologies Test Report commissioned by Dell, September 2015. Full report

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Finally, PC Imaging that Doesn’t Require Time Travel… https://infocus.dellemc.com/john_moody/imaging-doesnt-require-time-travel/ https://infocus.dellemc.com/john_moody/imaging-doesnt-require-time-travel/#respond Mon, 10 Apr 2017 09:00:39 +0000 https://infocus.dellemc.com/?p=30829 …Or an 88-Year Date with Jennifer Lawrence Have you seen the film, Passengers? I loved it at many levels though it wasn’t exactly what I expected. I was ready for a rip-snorting sci-fi survival flick but it turned out to be both romantic and philosophical too. Don’t get me wrong, there’s plenty of action and […]

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…Or an 88-Year Date with Jennifer Lawrence

Have you seen the film, Passengers? I loved it at many levels though it wasn’t exactly what I expected. I was ready for a rip-snorting sci-fi survival flick but it turned out to be both romantic and philosophical too. Don’t get me wrong, there’s plenty of action and as you might expect, a lot of IT on a ship that carries thousands of passengers in hibernation on a 120-year journey. And from an IT services POV, my sandbox, well let’s just say things start to go badly after a meteor storm.

There are probably millions of individual systems on the starship and, yes, I know you are going to call me a nerd, but I wondered, especially when the systems started acting up and rebooting, about the imaging demands.

The point is that you work on your own starship, some of you supporting tens of thousands of employee systems both in offices and in remote scenarios. You work hard to keep up with all the technology. You’re updating so many systems in your infrastructure that you can hit a wall—the “we can’t manage all our images fast enough” wall. Then suddenly, you are starting to see issues at the edge of your infrastructure. Maybe you’re not desperate enough *spoiler alert* to wake someone out of hibernation, but you do need help.

Welcome to Dell imaging where we’ve been perfecting imaging tools and processes for over 30 years!

For example, our ProDeploy Plus solution includes two popular tools. With ImageAssist you build, validate, and maintain a cross platform image that works on your new and legacy systems. You simply upload your image to our factory via TechDirect. We apply the most recent drivers, as they become available.

This eliminates the need to image new systems desk-side or at a staging area. With our order and image processes there are no unit minimums; we load your image in a matter of days.

And, you have what we all love: choices!

With static imaging, we load the static image as you provide it; your new systems are imaged as they are being built in our factory. With dynamic imaging you always have a cross-platform image ready to go at a moment’s notice. No need to maintain multiple images with an endless stream of driver updates.

If you have unique needs, we can provide flexible solutions, for example with Connected Configuration you can connect your systems management software, such as Microsoft SCCM, directly to our factory. Or, we can evaluate your imaging practices and even build images from scratch.

Walk away feeling empowered to handle updates in any continuum. Okay, maybe not on a 120-year space journey, not yet, but we’ll be ready when it’s reality. Will you?

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Say goodbye to labor-intensive, hello to light-touch deployment for PCs https://infocus.dellemc.com/john_moody/say-goodbye-labor-intensive-hello-light-touch-deployment-pcs/ https://infocus.dellemc.com/john_moody/say-goodbye-labor-intensive-hello-light-touch-deployment-pcs/#respond Tue, 10 Jan 2017 10:00:30 +0000 https://infocus.dellemc.com/?p=29997 I was struggling with the right way to convey my excitement in this blog when I ran across this quote from the late senator and astronaut, John Glenn, “To sit back and let fate play its hand out and never influence it is not the way man was meant to operate.” That’s exactly the challenge […]

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I was struggling with the right way to convey my excitement in this blog when I ran across this quote from the late senator and astronaut, John Glenn, “To sit back and let fate play its hand out and never influence it is not the way man was meant to operate.” That’s exactly the challenge and the thrill I wanted to describe.

After decades of working with our customers in every industry you can imagine, we still weren’t satisfied with the way our customers struggled to deploy their PCs, especially in large quantities and for remote and mobile employees. We invested in global research to zero in on the most difficult phases in the process. Sure, the results identified the phases we all know and…well, not love. But the research also helped prioritize the hurdles. Configuration – imaging, BIOS, tagging etc. – was number one, but scratch the surface just a bit more and the research revealed a hidden desire shared across almost all of the respondents: more direct control of and visibility into the whole process.

The bottom line: IT managers need to focus on their critical initiatives instead of deployment tasks and employees need a fully configured system that works right out of the box – with the launch of the ProDeploy Client Suite, we’re delivering that experience!

By alleviating and/or automating time-consuming, labor-intensive deployment tasks and addressing planning, dashboard visibility, configuration, integration and post-project needs, we’ve enabled our customers’ administrators and service partners to deploy PCs with greater speed, less effort and more control…to empower their doers quickly and easily.

Plus, depending on the customer’s needs, the suite has three offers that align to common deployment scenarios:

  • Basic Deployment: We prepare the systems for deployment in the factory. They arrive with the image loaded, BIOS configured, and asset tag applied.
  • ProDeploy: includes all the features of Basic Deployment and coordination of all aspects of installation and configuration of hardware and system software, including up-front planning, 24×7 onsite installation, and post-deployment knowledge transfer. You can also use our ImageAssist tool to quickly create, deploy and maintain a single cross-platform dynamic image.
  • ProDeploy Plus: has all the capabilities in ProDeploy and a distribution point for Microsoft System Center Configuration Manager in the factory, data migration with secure data wipe of legacy systems, training credits, 30-day post-deployment support, and a dedicated ProSupport Technical Account Manager.1

For customers who want to have control and visibility of the project, there’s TechDirect, a self-service portal that allows customers and partners to easily direct and control their projects with less risk of mistakes, making the entire engagement more efficient and effective.

The results? A third-party lab tested ProDeploy Plus and was able to deploy PCs up to 35% faster.2 Couple that with IDC’s finding that ProDeploy Plus provides a cost savings of up to $620 per PC3 and you have an absolute winner. How’s that for “influencing” your fate?

This is also good news for our channel partners and the customers they serve. Our channel partners have the flexibility to resell or co-deliver these services and are now fully enabled with a framework designed to supplement their capabilities, grow their services revenue and deliver their customers the best possible deployment experience.

We are not “sitting back and letting fate play its hand out.” We identified the challenge and went to work. With ProDeploy Client Suite, we are providing the right tools, processes and experts for a powerful deployment “one-two” punch, reducing risk and saving significant time and cost. Want to learn more? There are links below or comment below!

The ProDeploy Client Suite is available for Dell Latitude, OptiPlex and Precision systems in 70 countries across the globe. Check out more details in today’s press release, and for the latest news from Dell EMC Services, follow @DellEMCServices or @DellProSupport on Twitter.

1Available for ProSupport Plus customers who qualify for a Technical Account Manager
2Based on May 2016 Principled Technologies Report commissioned by Dell. Testing results extrapolated from a 10-system deployment to project time savings for larger deployment compared to in-house manual deployment. Actual results will vary. Full report: http://bit.ly/2hgCBrO
3Based on IDC White Paper commissioned by Dell, “The Business Value of Utilizing Deployment Services,” July 2016. Results derived from a survey of 550 organizations. Savings calculated on a Tier 3 deployment. Cost savings in U.S. Dollars. Actual results will vary. Full report: http://dell.to/2gnfFFX

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