John Moody – InFocus Blog | Dell EMC Services https://infocus.dellemc.com DELL EMC Global Services Blog Wed, 21 Feb 2018 14:18:07 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.2 Dell EMC Services Podcasts John Moody – InFocus Blog | Dell EMC Services clean episodic John Moody – InFocus Blog | Dell EMC Services casey.may@emc.com casey.may@emc.com (John Moody – InFocus Blog | Dell EMC Services) Dell EMC Services Podcasts John Moody – InFocus Blog | Dell EMC Services /wp-content/plugins/powerpress/rss_default.jpg https://infocus.dellemc.com Will the Future of PC Deployment Crush Your IT Department? https://infocus.dellemc.com/john_moody/will-the-future-of-pc-deployment-crush-your-it-department/ https://infocus.dellemc.com/john_moody/will-the-future-of-pc-deployment-crush-your-it-department/#comments Tue, 31 Oct 2017 15:00:45 +0000 https://infocus.dellemc.com/?p=33033 While none of us have crystal balls, for obvious reasons, Dell does its best to predict the future when it comes to PCs. Innovation is always top of mind, as is a continuous focus on customers. What do we see? The PC market continues to grow for us and we have exciting things planned. Rich, […]

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While none of us have crystal balls, for obvious reasons, Dell does its best to predict the future when it comes to PCs. Innovation is always top of mind, as is a continuous focus on customers. What do we see? The PC market continues to grow for us and we have exciting things planned. Rich, immersive content for both work and play, dramatically changing workspaces, Win10 transition, and emerging areas of computing including AR, VR and AI are only a few trends that are top of mind in the PC industry.

For IT organizations, this means they will continue to deploy PCs to their employees who continue to be heavily reliant on them. Deploying PCs can certainly bury IT staff with many tasks – and more importantly, keep them from working on more strategic initiatives that will help propel the organization forward. In my post, I describe these time-devouring tasks; “Say goodbye to labor-intensive, hello to light-touch deployment for PCs”.

How can IT put PCs in the hands of their users without draining staff time and resources? IDC has put forth a deployment optimization model to help IT organizations understand how to deploy systems in less time, with fewer resources, and with better results. The model provides plenty for IT professionals to think about, including the wisdom of leaving some or all of the tasks to deployment experts who deploy PCs all day, every day.

IDC, as a webinar guest speaker, will share more about their view of the PC market, where it is headed, and best practices associated with their deployment optimization model. Hope you will join –and bring your questions with you as we look forward to an active discussion.


Webinar: Best practices to effectively and efficiently deploy PCs and other assets

Date/time: Recorded November 9, 2017


Speakers:

Rob Brothers, IDC, Program Vice President, Software and Hardware Support and Deployment Services

Jason Christensen, Dell EMC, Product Manager


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Accelerate Technology Adoption with Expert Deployment Designed for You [Webinar] https://infocus.dellemc.com/john_moody/accelerate-technology-adoption-expert-deployment-designed-recorded-webinar/ https://infocus.dellemc.com/john_moody/accelerate-technology-adoption-expert-deployment-designed-recorded-webinar/#respond Fri, 07 Jul 2017 09:00:38 +0000 https://infocus.dellemc.com/?p=31684 ProDeploy Enterprise Suite Webinar Thursday, July 20, 2017 11:00:00 AM EDT – 12:00:00 PM EDT   Need configuration, installation and integration for new systems? Our deployment experts and innovative tools can help. To make your IT investment as productive as possible, as quickly as possible, you need smart planning, bulletproof data migration, and high performance […]

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ProDeploy Enterprise Suite Webinar
Thursday, July 20, 2017 11:00:00 AM EDT – 12:00:00 PM EDT

 

Need configuration, installation and integration for new systems? Our deployment experts and innovative tools can help. To make your IT investment as productive as possible, as quickly as possible, you need smart planning, bulletproof data migration, and high performance reliability right out of the gate.

In this webinar, you will:

  • Gain an understanding of the full ProDeploy Enterprise Suite
  • Learn how companies can achieve 91% less IT effort with Dell EMC enterprise deployment services
  • Have the opportunity to engage and ask questions with Dell EMC team members

Register Now!


* Based on “Deploying New Dell Solutions with Dell Deployment Services”, a Principled Technologies Test Report commissioned by Dell, September 2015. Full report

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Finally, PC Imaging that Doesn’t Require Time Travel… https://infocus.dellemc.com/john_moody/imaging-doesnt-require-time-travel/ https://infocus.dellemc.com/john_moody/imaging-doesnt-require-time-travel/#respond Mon, 10 Apr 2017 09:00:39 +0000 https://infocus.dellemc.com/?p=30829 …Or an 88-Year Date with Jennifer Lawrence Have you seen the film, Passengers? I loved it at many levels though it wasn’t exactly what I expected. I was ready for a rip-snorting sci-fi survival flick but it turned out to be both romantic and philosophical too. Don’t get me wrong, there’s plenty of action and […]

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…Or an 88-Year Date with Jennifer Lawrence

Have you seen the film, Passengers? I loved it at many levels though it wasn’t exactly what I expected. I was ready for a rip-snorting sci-fi survival flick but it turned out to be both romantic and philosophical too. Don’t get me wrong, there’s plenty of action and as you might expect, a lot of IT on a ship that carries thousands of passengers in hibernation on a 120-year journey. And from an IT services POV, my sandbox, well let’s just say things start to go badly after a meteor storm.

There are probably millions of individual systems on the starship and, yes, I know you are going to call me a nerd, but I wondered, especially when the systems started acting up and rebooting, about the imaging demands.

The point is that you work on your own starship, some of you supporting tens of thousands of employee systems both in offices and in remote scenarios. You work hard to keep up with all the technology. You’re updating so many systems in your infrastructure that you can hit a wall—the “we can’t manage all our images fast enough” wall. Then suddenly, you are starting to see issues at the edge of your infrastructure. Maybe you’re not desperate enough *spoiler alert* to wake someone out of hibernation, but you do need help.

ProDeploy Imaging

Welcome to Dell imaging where we’ve been perfecting imaging tools and processes for over 30 years!

For example, our ProDeploy Plus solution includes two popular tools. With ImageAssist you build, validate, and maintain a cross platform image that works on your new and legacy systems. You simply upload your image to our factory via TechDirect. We apply the most recent drivers, as they become available.

This eliminates the need to image new systems desk-side or at a staging area. With our order and image processes there are no unit minimums; we load your image in a matter of days.

And, you have what we all love: choices!

With static imaging, we load the static image as you provide it; your new systems are imaged as they are being built in our factory. With dynamic imaging you always have a cross-platform image ready to go at a moment’s notice. No need to maintain multiple images with an endless stream of driver updates.

If you have unique needs, we can provide flexible solutions, for example with Connected Configuration you can connect your systems management software, such as Microsoft SCCM, directly to our factory. Or, we can evaluate your imaging practices and even build images from scratch.

Walk away feeling empowered to handle updates in any continuum. Okay, maybe not on a 120-year space journey, not yet, but we’ll be ready when it’s reality. Will you?

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Say goodbye to labor-intensive, hello to light-touch deployment for PCs https://infocus.dellemc.com/john_moody/say-goodbye-labor-intensive-hello-light-touch-deployment-pcs/ https://infocus.dellemc.com/john_moody/say-goodbye-labor-intensive-hello-light-touch-deployment-pcs/#respond Tue, 10 Jan 2017 10:00:30 +0000 https://infocus.dellemc.com/?p=29997 I was struggling with the right way to convey my excitement in this blog when I ran across this quote from the late senator and astronaut, John Glenn, “To sit back and let fate play its hand out and never influence it is not the way man was meant to operate.” That’s exactly the challenge […]

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I was struggling with the right way to convey my excitement in this blog when I ran across this quote from the late senator and astronaut, John Glenn, “To sit back and let fate play its hand out and never influence it is not the way man was meant to operate.” That’s exactly the challenge and the thrill I wanted to describe.

After decades of working with our customers in every industry you can imagine, we still weren’t satisfied with the way our customers struggled to deploy their PCs, especially in large quantities and for remote and mobile employees. We invested in global research to zero in on the most difficult phases in the process. Sure, the results identified the phases we all know and…well, not love. But the research also helped prioritize the hurdles. Configuration – imaging, BIOS, tagging etc. – was number one, but scratch the surface just a bit more and the research revealed a hidden desire shared across almost all of the respondents: more direct control of and visibility into the whole process.

The bottom line: IT managers need to focus on their critical initiatives instead of deployment tasks and employees need a fully configured system that works right out of the box – with the launch of the ProDeploy Client Suite, we’re delivering that experience!

By alleviating and/or automating time-consuming, labor-intensive deployment tasks and addressing planning, dashboard visibility, configuration, integration and post-project needs, we’ve enabled our customers’ administrators and service partners to deploy PCs with greater speed, less effort and more control…to empower their doers quickly and easily.

Plus, depending on the customer’s needs, the suite has three offers that align to common deployment scenarios:

  • Basic Deployment: We prepare the systems for deployment in the factory. They arrive with the image loaded, BIOS configured, and asset tag applied.
  • ProDeploy: includes all the features of Basic Deployment and coordination of all aspects of installation and configuration of hardware and system software, including up-front planning, 24×7 onsite installation, and post-deployment knowledge transfer. You can also use our ImageAssist tool to quickly create, deploy and maintain a single cross-platform dynamic image.
  • ProDeploy Plus: has all the capabilities in ProDeploy and a distribution point for Microsoft System Center Configuration Manager in the factory, data migration with secure data wipe of legacy systems, training credits, 30-day post-deployment support, and a dedicated ProSupport Technical Account Manager.1

For customers who want to have control and visibility of the project, there’s TechDirect, a self-service portal that allows customers and partners to easily direct and control their projects with less risk of mistakes, making the entire engagement more efficient and effective.

The results? A third-party lab tested ProDeploy Plus and was able to deploy PCs up to 35% faster.2 Couple that with IDC’s finding that ProDeploy Plus provides a cost savings of up to $620 per PC3 and you have an absolute winner. How’s that for “influencing” your fate?

This is also good news for our channel partners and the customers they serve. Our channel partners have the flexibility to resell or co-deliver these services and are now fully enabled with a framework designed to supplement their capabilities, grow their services revenue and deliver their customers the best possible deployment experience.

We are not “sitting back and letting fate play its hand out.” We identified the challenge and went to work. With ProDeploy Client Suite, we are providing the right tools, processes and experts for a powerful deployment “one-two” punch, reducing risk and saving significant time and cost. Want to learn more? There are links below or comment below!

The ProDeploy Client Suite is available for Dell Latitude, OptiPlex and Precision systems in 70 countries across the globe. Check out more details in today’s press release, and for the latest news from Dell EMC Services, follow @DellEMCServices or @DellProSupport on Twitter.

1Available for ProSupport Plus customers who qualify for a Technical Account Manager
2Based on May 2016 Principled Technologies Report commissioned by Dell. Testing results extrapolated from a 10-system deployment to project time savings for larger deployment compared to in-house manual deployment. Actual results will vary. Full report: http://bit.ly/2hgCBrO
3Based on IDC White Paper commissioned by Dell, “The Business Value of Utilizing Deployment Services,” July 2016. Results derived from a survey of 550 organizations. Savings calculated on a Tier 3 deployment. Cost savings in U.S. Dollars. Actual results will vary. Full report: http://dell.to/2gnfFFX

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