Josh Klein – InFocus Blog | Dell EMC Services https://infocus.dellemc.com DELL EMC Global Services Blog Wed, 21 Feb 2018 14:18:07 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.2 Dell EMC Services Podcasts Josh Klein – InFocus Blog | Dell EMC Services clean episodic Josh Klein – InFocus Blog | Dell EMC Services casey.may@emc.com casey.may@emc.com (Josh Klein – InFocus Blog | Dell EMC Services) Dell EMC Services Podcasts Josh Klein – InFocus Blog | Dell EMC Services /wp-content/plugins/powerpress/rss_default.jpg https://infocus.dellemc.com Is the Cloud On Your IT horizon? Consider This First https://infocus.dellemc.com/josh_klein/public-cloud-horizon-consider-first/ https://infocus.dellemc.com/josh_klein/public-cloud-horizon-consider-first/#comments Tue, 04 Apr 2017 09:00:52 +0000 https://infocus.dellemc.com/?p=30561 In my role as Dell EMC’s consulting services leader for the East, I routinely get all sorts of questions from customers and clients about the biggest challenges and threats impacting IT. Among the most common question is this: “How can I leverage the cloud to solve my IT problems?” A common refrain is that public […]

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In my role as Dell EMC’s consulting services leader for the East, I routinely get all sorts of questions from customers and clients about the biggest challenges and threats impacting IT.

Among the most common question is this: “How can I leverage the cloud to solve my IT problems?”

A common refrain is that public cloud environments can deliver numerous benefits to IT departments seeking to transform or even get out of the data center business altogether. Amid the drive toward digitization that is happening in many industries right now, IT departments have an opportunity to utilize the cloud as both a platform and a catalyst to help streamline their costs and operations and drive innovation through an array of services that benefit the entire organization.

While the public cloud does offer substantial opportunities, it’s also new territory for most companies with some key questions and concerns that need to be addressed before a business jumps into a cloud based IT model hook, line and sinker.

While the right cloud solution can be a powerful way to help IT departments to start thinking and acting like a service-based organization within the larger company, implementing a cloud solution should be approached wisely. If the public cloud is on the horizon at your IT shop, here are some simple but important issues to consider first.

Avoid the “lift and shift” urge.

Much like traditional IT outsourcing, the temptation to simply shift all existing data center workloads over to a public cloud solution may seem faster and easier at first. It’s not. The long-term reality is that this approach often just makes it harder to properly consolidate, integrate and streamline IT infrastructure, because you haven’t really made the tough choices necessary for improvement prior to moving the workloads to somewhere or someone else.

Get the lay of the land.

From better performance, to easier maintenance, to increased cost savings, the benefits of cloud solutions are many. But not everything in the data center should go to the public cloud. Before you start a cloud migration strategy, it’s important to decide what should stay and what can go. In my experience, things like test and development environments make a lot of sense to move to the public cloud, as do things such as email solutions or backup environments. Mission critical items or the “Crown Jewels” of the company, such as enterprise resource planning (ERP) systems meanwhile, may make more sense staying in-house in an internal or hybrid cloud environment.

Inventory your apps.

Today’s IT infrastructure essentially exists to serve up applications and related information to their end users. As noted in the January edition of Cybertrend, internal customers want applications made easy. They want to be able to utilize a service center approach with offerings like analytics as a service. They want it delivered in nimble fashion to deliver a maximum return on investment. The resulting sprawl of various applications must be inventoried and understood before a decision can be made about where they should reside. Some applications may serve the entire organization; others may exist for a single employee. Understanding the best approach to this application transformation is key to making an informed choice.

Ask for help. Really.

I hear from IT departments every day who are trying to crack the code on cloud, all by themselves. It’s true that IT has always been the group that solves other people’s problems. But the cloud is different, so ask for help. Implementing a cloud strategy correctly is just too important as it opens up a new world of options, possibilities and risks that didn’t exist before. You will benefit from working with a trusted partner like Dell EMC to get some counseling and guidance.

The cloud is a powerful tool for today’s IT leaders, but it’s not a one size fits all solution. It takes a great deal of planning, savvy and care to effectively deliver a cloud solution that can provide clear, compelling and responsive value to the larger organization.

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How My Navy Career Informs My Work At Dell EMC https://infocus.dellemc.com/josh_klein/navy-career-informs-work-dell-emc/ https://infocus.dellemc.com/josh_klein/navy-career-informs-work-dell-emc/#respond Wed, 22 Mar 2017 09:00:52 +0000 https://infocus.dellemc.com/?p=30572 Years before I became Dell EMC’s consulting services leader for the South, I was in charge of another complex and very rewarding enterprise: ensuring the essential functions of a surface guided missile destroyer in the U.S. Navy. For more than two decades, I devoted my life to this and other Navy endeavors, deploying to various […]

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Years before I became Dell EMC’s consulting services leader for the South, I was in charge of another complex and very rewarding enterprise: ensuring the essential functions of a surface guided missile destroyer in the U.S. Navy.

For more than two decades, I devoted my life to this and other Navy endeavors, deploying to various places around the world and growing and learning as an officer.

The Navy gave me plenty in return. I learned that teamwork and collaborating for a greater good is how you build real trust. I understood that true leaders communicate by listening instead of talking. I realized the best way to motivate a team was to show rather than tell.

As anyone who has served in the military will tell you, the transition to the private sector can be interesting. Suddenly, the common mission isn’t always as clear. The capabilities of your colleagues aren’t as obvious because civilian clothing isn’t pinned with badges, medals and awards.

Instead, ambiguity is the norm and the problems that need solving aren’t always obvious. Today, I see these challenges as an asset in my role with Dell EMC.

Across the nation, I use my new role at Dell EMC to talk to IT executives who are struggling with constantly changing business pressures. Fortunately, the skills I’ve learned in 21 years with the Navy have made this a familiar process.

Whenever I meet with a new or potential customer, communication is nearly always the most critical elemental to get a successful digital transformation project up and running. The IT staff at organizations big and small know they need to become digital, but they don’t always know what that means or how they will fit in this future.

It’s a simple question: Do they want to be the true innovators – a valued part of the company – or do they simply want to exist as digital plumbers only needed when someone’s e-mail goes down?

Fortunately, the answer is just as easy. Most IT departments want to be relevant and ready for the future. The process of getting from point A to point B is where the battle is often won or lost.

For me, getting to the finish line simply requires a dose of Navy experience.

Whether it’s a military mission or an IT solution, the first part of solving a problem is understanding the problems at hand. That means being a good listener and digesting as much information as possible before taking any action. As all great leaders know, you can’t move forward until you’ve lifted the fog of war as best as possible.

Once you’ve identified the problem, it’s time to be decisive and figure out the best approach. Does it make sense to attack the IT challenges head on, or is a more subtle approach the key to victory?  Either way, why is that strategy the right one? A clear, creative and articulate vision is crucial to this success. The bottom line is that a road map is essential. Big changes are scary enough – they’re even more frightening when nobody really knows where they are going.

Of course, any leader can have a great vision for success. That doesn’t mean anyone else cares. Effectively communicating it with stakeholders who matter most – employees, customers, shareholders, for example – is the only way to ensure the vision can become a reality. In my experience, managing the expectations and the coming changes are the most important aspects of a successful or failed Navy mission or IT transformation project.

A big part of this is clearly defining the benefits. What does victory look like? Cutting costs is certainly a powerful reason in the business world, but there may be bigger intangibles worth pursuing, such as changing the perception of IT from a “corporate tax” that is slow and unwieldy, to a data-fueled engine that helps drive innovation and additional revenue.

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