Service Excellence

Are You Ready to Accelerate Your Digital Future? Learn how with Real Experts (and Real Solutions) – to Drive Real Results.

Barbara Robidoux By Barbara Robidoux Senior Vice President, Dell Technologies Services and Dell Digital April 10, 2019

Dell Technologies World, our premier technology conference, is designed to educate, inspire, and connect our communities of customers, partners, influencers and technologists, to help lay the foundation of our digital future. It is an ideal opportunity to see, touch and discover products, solutions and services to accelerate transformation – and to learn, discuss and debate with experts who have been leading the charge.

This year’s event theme is “Real Transformation” – something we do every day in Services. During the event more than thirty of our Services and Dell Digital experts will be leading technology, IT leadership and emerging trend discussions on a variety of topics designed to help customers with their IT, Workforce, Application and Security transformations.

It’s all happening in Las Vegas, April 29th-May 2nd at Dell Technologies World. Here’s some of our experts and the can’t miss topics they’ll be covering:


Make the Most Out of Your VxRail Investment

Norman Dee – Global Discipline Lead: Operating Model Enablement, Dell Technologies Consulting Services

The Dell Digital Way: A Streamlined People, Process & Technology Approach for Digital Transformation

Greg Bowen – Senior Vice President and CTO, Dell Digital’s Office of the CIO

Realizing The Promise Of 5G: Are You “Foundation Ready For The Future”?

Javier Guillermo – Principal Consultant, Dell Technologies Consulting Services and Mahesh Seshadri – Senior Distinguished Engineer, Dell Technologies Consulting Services

Financial Justification of the Move to Multi-Cloud

Norman Dee – Global Discipline Lead: Operating Model Enablement, Dell Technologies Consulting Services

Dell IT: The Latest Step On Our Software-Defined Journey: Implementing SD-WAN By VMware VeloCloud

Jason Chan – Senior Director, Global Network Services, Dell Digital

Get Your Strategy & Transformation Programs On Track

Ted Streck – Global Data Center Discipline Lead, Dell Technologies Consulting Services

10-Lessons Learned In Applying Pivotal Approach To Dell.com Next-gen E-Commerce Platform and Evolving Customer Engagement At Dell.com 

Harsh Acharya – Vice President, Buyer Experience, Dell Digital

Insights into Integrating Cloud Ops, IT Ops and AppDev 

Ted Streck – Global Data Center Discipline Lead, Dell Technologies Consulting Services

Your Modern Data Center: Meeting The Real Staffing Challenges Of Transformation 

David Mensing – Director of Product Management, Support and Deployment Services

Connected Technology Is Healthy Technology & Results In Actionable Insights 

Michael Shepherd – Lead AI Research Technologist, Dell EMC Support & Deployment Services

Behind The Curtain: Transforming The Global Command Center 

Doug Driskill – Vice President, Dell EMC Support & Deployment Services

Dell IT: Realizing Our Vision of a Frictionless Multi-Cloud Architecture 

Stephen Stack – Director of Enterprise Architecture, Dell Digital

Application Transformation: The AmerisourceBergen Journey To Cloud With IaaS, CaaS & PaaS 

Chip Kalfaian – Global Discipline Lead – Application Profiling, Dell Technologies Consulting Services and Brian Stingley, the Director of Cloud Architecture at AmerisourceBergen

Three Years on Dell and EMC’s IT Integration Journey: Tales from the Largest Merger in Tech 

Jen Felch – Senior Vice President, Dell Digital’s Office of the CIO and Jaynene Hapanowicz- Senior Vice President, IT Infrastructure, Dell Digital

Workforce Transformation through Agile Learning 

Tim Wright – Consultant, Workforce Transformation, Dell EMC Education Services

Mitigating Migration Complexities with Mission-critical Experience 

Jackie Avery – Senior Solution Engineer, Virtustream

Paving the Way to Digital Transformation with Senior Support and Sponsorship [Coming Soon]

Greg Bowen – Senior Vice President and CTO, Dell Digital’s Office of the CIO

Dell IT: Transforming the Technology Experience of our 100,000 Strong Workforce [Coming soon]

Pat Quigley – Vice President, Team Member Experience, Dell Digital

Barbara Robidoux

About Barbara Robidoux


Senior Vice President, Dell Technologies Services and Dell Digital

Barbara Robidoux is Senior Vice President, Dell Technologies Services and Dell Digital. In this role Barbara is responsible for driving marketing innovation in support of strategic priorities such as lifecycle management of Dell Technologies services portfolio, strengthening the partner ecosystem, and ensuring go-to-market alignment between all aspects of Dell Technologies Services with product divisions and sales.

Barbara has held other marketing leadership positions at Dell EMC, most recently running EMC’s Worldwide Executive Briefing Center program and Global Customer Reference team. Prior to that, she ran Product Marketing for five years.

Before joining EMC (now Dell Technologies), Barbara held product marketing positions at Cambex Corporation and Data General. She holds an undergraduate degree and MBA from Babson College, and attended the University of London in London, England.

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