Dell IT Proven

Putting the T back in IT

Bask Iyer By Bask Iyer CIO, Dell and VMware March 14, 2018

We are at the edge of a digital evolution.

Each day, there are new technologies and approaches that are not only helping businesses compete more aggressively, but are digitally transforming and disrupting entire industries. At the heart of this evolution are tech-savvy visionaries, developers and coders who are stepping out of back offices and into product development. Consequently, CIOs at larger enterprises are competing even more fervently for the top technical talent.

Let’s face it, the stakes are high.

In addition to being targeted by numerous competitors and emerging startups, large enterprises are traditionally and unfairly perceived as slow, bureaucratic and conservative. As a result, innovative developers are sometimes more enticed to trade the stability of a large enterprise to work for forward-leaning technology companies or ambitious startups. In essence, they are betting on the underdog.

So, what can we do to change that perception and woo the best developers?

First, enterprises are ripe with opportunity for developers. While it may not be a clean canvas to work on, the solutions you bring to these large environments and complex challenges will have a dramatic, lasting impact on the business and its customers and partners. You could even help reinvigorate the company.

Learn more about our internal Journey, ESG White Paper: A Detailed Analysis of the Dell EMC IT Transformation.

Second, we need to make our technical and developer roles more compelling. We’ll always be tasked with enhancing the performance and stability of our systems. However, we must also experiment and work with the latest technologies, such as artificial intelligence, machine learning and Internet of Things, to re-envision how an enterprise does business. These are exciting roles for our IT professionals.

Third, while money is nice, it is no longer a key differentiator. People want to work for a company and a team that is doing good and making a difference in the world.

Who doesn’t, right?

Fourth, enterprises need to overcome the perception that they’re stodgy and slow by removing bureaucracy and eliminating barriers for the developers to truly shine. In addition to having executive support and sponsorship, we need to automate mundane, valueless processes and embrace DevOps and Pivotal methodologies to breathe more innovation, efficiency and effectiveness into our development. Every edge helps in today’s increasingly competitive marketplace.

And finally, to digitally transform for the future, we must first digitally transform ourselves. For years, enterprises have inadvertently stifled innovation because we had to meet a variety of organizational and operational priorities. However, to unlock the promise of digital transformation, we need to foster a culture that favors innovation and puts the “T” back in IT. This involves expanding the culture, capabilities and careers of our current team members and offering opportunities that entice innovative, diverse developers to advance their careers at an enterprise.

What are you doing to attract talented, tech savvy developers?

Bask Iyer

About Bask Iyer


CIO, Dell and VMware

Bask Iyer, the Chief Information Officer for both Dell and VMware, oversees the critical technology systems supporting some of the world’s largest global business and commerce operations. Iyer is also responsible for driving Dell and VMware’s digital transformation to accelerate outcomes; deliver world-class experiences; and share the team’s best practices using technologies, services and solutions from both companies.

Iyer, VMware’s CIO since 2015, expanded his CIO responsibilities in 2016 to also lead the Dell Digital and IT organization. A respected industry veteran, Iyer brings more than 25 years of experience in executing and driving change in traditional Fortune 100 manufacturing companies and Silicon Valley-based technology firms.

Prior to joining VMware, Iyer served as senior vice president and chief information officer at Juniper Networks, where he was responsible for the company’s technology and business operations, including critical services around business transformation, global business services, IT and real estate, and workplace services. He also served as chief information officer at Honeywell and at GlaxoSmithKline Beecham for consumer healthcare research and development, where he was also the company’s e-commerce leader.

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