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10 Considerations to Optimize Microsoft Dynamics 365 Worker Experiences (Infographic)

Craig Piwonka By Craig Piwonka Engagement Manager for Microsoft Dynamics, Dell Technologies Consulting Services December 17, 2019

At the heart of business intelligence (BI) is empowering your workforce to make faster, more confident decisions. With so much data to sort through and disconnected business processes, it can be a bit of a “hit or miss” experience for your workforce. Organizations are amassing staggering amounts of data, a trend that continues to increase exponentially.

However, data alone is worthless. Your data is only as valuable as the business processes that allow your workers to access it, interpret it and act on it – because it’s all about being nimble with informed decisions. So, if you’re planning to adopt a Dynamics 365 ERP or CRM solution, careful consideration should be given to focusing on delivering the best worker experiences – eliminating process inefficiencies, manual entry and duplication of effort – while automating and aggregating data for your workforce to make faster, more insightful decisions.

Dynamics 365 has an extensible framework and a vast ecosystem of ISV solutions for tailoring your solution to deliver experiences that make workers feel empowered and productive versus being hampered by too many barriers. Navigating all the possibilities with Dynamics 365, together with the Office 365 ecosystem, requires careful planning, thoughtful considerations and a Microsoft partner with the expertise to help you optimize your workers’ experiences and improve business processes. To learn more read our perspective Optimize Microsoft Dynamics 365 Experiences.

Looking to proactively drive change and build excitement with Microsoft Dynamics 365?

Comment below to start the conversation, or contact Dell Technologies Consulting to learn how we can help you.

Craig Piwonka

About Craig Piwonka


Engagement Manager for Microsoft Dynamics, Dell Technologies Consulting Services

Craig Piwonka is an Engagement Manager within the Dell Technologies Consulting Services Dynamics practice. Craig is a PMP certified project manager and manages large Dynamics ERP and CRM projects. He conducts business process analyses and serves as a functional architect in Dynamics pre-sales and delivery projects. In previous roles at Dell Technologies, Craig has served as a product manager for Dynamics and SQL Server services and managed the global IT workforce planning team. Craig is a results-oriented business leader focused on helping customers improve business processes through technology and his 30 years of IT and business experience. Craig joined Dell Technologies in 2005 and is based in the Austin, Texas area.

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