Workforce

Key Elements of a Digital Workplace Architecture (Infographic)

Matthew Roberts By Matthew Roberts Global Lead: Digital Workplace, Dell Technologies Consulting Services February 12, 2019

Enterprise applications aren’t going away, they’re at the heart of the business and will remain so. That doesn’t mean they should operate in silos. Organizations have a variety of business applications and IT solutions that all too often fall short on worker experience.  Many corporate intranets and portals either provide a collection of links to other applications or embed content from external sources – neither of which provide an engaging worker experience.

Why is that so?

The problem is that links take the workers to other locations rather than allowing them to have a cohesive experience within a single portal. Given that content often lives in multiple repositories managed by different vendors, searching or even browsing seamlessly to access the right information is a challenge. It becomes a spaghetti space that is frustrating and time consuming for the workforce. The solution is a unified Digital Workplace that collates information from multiple enterprise applications and provides the ability to perform actions without having to switch context. This is the difference between a productive, engaging experience and one that simply frustrates the workforce.

So what does a modern digital workplace look like?


Looking to empower your workforce with consumer-grade, personalized experiences?

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Matthew Roberts

About Matthew Roberts


Global Lead: Digital Workplace, Dell Technologies Consulting Services

Matt Roberts has been with Consulting Services since 2006. Collaborating with customers for so many years to enable their employees to just get work done, he has a unique perspective on how best to leverage technology that spans Dell’s strategically aligned businesses, the Microsoft ecosystem, and other third party software to achieve real workforce transformations for clients.

Matt is passionate about digital transformation, modernizing digital app experiences and developing solutions that make the digital workplace as productive, engaged, and connected as possible.

With 20+ years of software and consulting experience, his career has focused on Digital and Web/App Development. He has broad digital strategy, solution and technology architecture expertise; with specific depth in portal, collaboration, digital/web, content mgmt., search, and ITSM solutions.

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