A Harsh Message for Big Data Vendors
This is a short blog with a harsh message for big data vendors.
Camera fades in to Pastor Schmarzo heading to the pulpit…
What does the future hold for today’s big data vendors? Hundreds of startups are rushing into the big data market to stake their claim to a market that IDC predicts will reach $187 billion by 2019. Dang, that’s a big market, especially considering that the Global Business Intelligence market will only reach a trifling $20.8 billion by 2018 or the long-running ERP applications market is expected to reach a trivial $84.1 billion by 2020. Yes, the big data market opportunity is very exciting indeed!
However, there is one little, teeny-weeny challenge for big data vendors trying to realize this financial bounty. The Gartner chart below summarizes this challenge very nicely (see Figure 1).
Many Big Data vendors are focused on selling “Infrastructure and/or architecture” because that’s the traditional way for software and hardware companies to “break the bank,” establish competitive differentiation (otherwise known as “architectural lock-in”, and make lots and lots of money. They want to sell a “platform” that their customers and partners can use to solve any of a multitude of Information Technology (IT) needs. Since the days of IBM 360 mainframes and Microsoft DOS/Windows, selling a platform upon which others can build applications is the fastest way to untold riches.
Unfortunately with respect to big data, vendors selling “infrastructure and/or architecture” are selling to the wrong part of the organization. They are selling to the part of the organization where data is a cost to be minimized (and consequently, these vendors end up in one-sided battles with procurement on pricing and margin). It’s a slippery slope that leads to burning through lots of investor money and without a happy ending.
Focus on “Make Me More Money”
The real opportunity for big data vendors is to focus on the #1 issue on the Gartner chart: “Determine how to get value from big data.” This requires the big data vendors to talk to both IT (who owns the data and the technology infrastructure) AND the Business leaders (who are the ones trying to determine how to get value from big data). You will start having conversations about helping organizations improve customer retention or reduce fraud or improve the quality of care or optimize network performance or expand predictive maintenance. This is not a conversation that ends with “oh, just buy my product.”
We tell our customers that big data requires a “think differently” approach where organizations need to “think differently” about how they are using data and analytics to power their business models, as embodied by the Big Data Business Model Maturity Index in Figure 2.
Well, vendors need to experience this same “think differently” moment. Big data vendors need to realize that to be successful, they need to work with their customers to help them become more effective at leveraging data and analytics to power their business models. To be successful, big data vendors need to be able to drive a business value conversation in order to help organizations determine how to get value from big data.
Unfortunately, many big data vendors seem unwilling to invest in these types of conversations. They just want to sell you a platform that solves all your problems and move onto the next opportunity.
And ultimately, this will lead to their demise.
“Thus ends today’s sermon.” Camera fades out to a light at the end of the tunnel – the Big Data Vision Workshop.